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Please be aware that it may take up to 5 minutes before you receive the e-mail with instructions to complete the password reset process.

If you do not receive the e-mail after 5 minutes, please verify that the e-mail address you provided matches the one in our records.

To ensure that you receive the e-mail to complete this process, please add support@scottrade.com to your email address book.

If you do not have immediate access to your e-mail account or continue to have login issues, please contact the Password Reset Team at 855.607.4275.